The awnsers to all your questions!

Find answers to the most common questions about our products, shipping, orders, and antkeeping setups. If you can’t find the answer you’re looking for, feel free to contact us. You can send us an email, ask your question in our Discord community, or reach out via WhatsApp and we’ll be happy to help.

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery usually takes 2–5 business days depending on your location within the United States.

Where are orders shipped from?

All orders placed on Esthetic Ants USA are shipped from our US fulfillment center.

Can I track my order?

Yes, you can! Once your order is confirmed, you will receive a tracking number via email. Use this number to monitor the status and location of your package as it makes its way to you.

What if something arrives damaged?

Please contact us as soon as possible with photos of the product and packaging so we can help resolve the issue quickly.

Can I change or cancel my order?

If your order has not yet shipped, please contact us as soon as possible and we will try to assist you.