Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
Once your order has been processed, it will be prepared and handed over to the shipping carrier for delivery.
Shipping Time
Delivery typically takes 3–9 business days depending on your location within the United States and the shipping option selected at checkout.
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, or other factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on the selected shipping option.
We offer free standard shipping on orders above $50 within the United States.
Standard shipping is available at a flat rate, and premium shipping options may be available at checkout.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. This allows you to follow the progress of your shipment until delivery.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, this may result in shipping delays or additional costs.
If you notice an address error after placing your order, please contact us as soon as possible. While we will try to assist, we cannot guarantee that changes can be made once an order has been processed.
Shipping Delays
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including carrier issues, weather conditions, or high shipping volumes.
Esthetic Ants USA is not responsible for delays caused by shipping carriers.
Lost or Missing Packages
If your tracking information shows that a package was delivered but you did not receive it, please contact the shipping carrier first to investigate the issue.
If you still need assistance, feel free to contact us and we will do our best to help resolve the situation.
Contact
If you have any questions about shipping or delivery, please contact us through the contact information available on our website. Our team will be happy to assist you.
